Michelle Tuck

2017.07.26 - Urbanist headshots-6.jpg

Operations Director

Member Chartered Management Institute

Michelle has extensive management experience working in Consultancy and construction influenced industries.  With this experience, Michelle provides dedicated strategic and operational support to the Equity Directors, to include; Financial, Business Development & Planning and Quality Audit.   Having successfully implemented the ISO9001 : 2008 Quality Management System, Michelle will be focusing on upgrading to the new standard in 2018, therefore continuing to improve the quality of service we provide.  Michelle was also a key team member in assisting us obtain Investors In People Bronze award.   Overall, Michelle ensures that our business runs smoothly and our clients receive an efficient and professional service.   

In 2017, Michelle successfully completed a PgC in Sustainable Leadership & Business Growth at Cardiff Metropolitan University. The Postgraduate course required in-depth research focusing on leadership and management, financial aspects, business growth and sustainability. 


Key experience

  • Operations & Finance Management
  • Business & Strategic Planning
  • HR & Resource Management
  • Customer Relationship Management (CRM)


What do you think makes a successful place 'work'?
When people describe a place they especially enjoy with enthusiasm.  Welcoming spaces where landscapes, natural features, buildings, streets and spaces inspire, feel ‘safe’ and are enjoyable.

What is your favourite place & why?
The beautiful region of Puglia, Italy. It is just full of amazing architecture, history, unspoiled coastline and the most amazing food and wine!

What interests you outside of work?
I enjoy baking and being creative in the kitchen.  Reading books and journals that take you on culinary adventures and journeys around the world.   Field hockey, (more on the side lines these days) and tennis.  Embarking on an MBA!

What place do you most want to visit in the next ten years?
I would like the opportunity to explore more of Italy’s culinary delights and regional cultures.

Visit Michelle's LinkedIn profile